Question

What do I do if I'm having a problem with my ILLiad / interlibrary loan password?

Answer

Access the Interlibrary Loan website to login: https://usmai.illiad.oclc.org/illiad/mfs/logon.html

Your account password is by default your last name capitalized.

Example:

FSU library barcode number: 2206000094**** (Not sure where to find this number? Read through this guide: https://frostburg.libanswers.com/faq/318832)

Last Name: Smith (not smith)

If this is your first time using ILLiad and interlibrary loan, you will need to register as a First Time User before submitting any requests.

If your last name is simply not working or you cannot remember your updated password, please contact the interlibrary loan office at ill@frostburg.edu for password reset assistance.

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