Question

What if there are no printers listed when I go to print?

Answer

In the event that the printers are not showing up in the drop down menus as a printer option on the PC you are working at, please follow these steps:

  1. In the bottom right of the screen, look for the little printer icon with the green plus.
  2. Right-click it.
  3. Select “Refresh configurations”.
  4. A window will pop-up to tell you it’s refreshing.
  5. Once it completes, check the drop down menu to see if the printers have shown up.
  6. If not, select “Add printer” from the options in the drop down menu and a list should populate with all available library printers in the print cloud.
  7. Select the printer you need.
  8. Proceed with printing.

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